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On-demand Webinar

APAC Market: Driving customer lifetime value for e-commerce brands

On-demand Webinar

APAC Market: Driving customer lifetime value for e-commerce brands

Find out how your e-commerce business can thrive in the Asia-Pacific market by capitalizing on customer lifetime value and building winning post-purchase delivery experiences.

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How businesses can unlock customer loyalty

E-commerce brands struggle with increasingly demanding customers, while inflation and rising acquisition costs take a toll on margins.

Hear from our experts as they dive into challenges specific to the APAC e-commerce market and share real examples of how better post-purchase experiences can drive customer retention. You'll also learn how streamlined internal operations can save you customer service, marketing, and logistics costs.

Who should watch?

  • E-commerce Leaders

  • Logistics Managers

  • Customer Service Managers

  • Marketing Managers

Speakers:

Key takeaways

Increase e-commerce sales and promote brand loyalty

Challenges faced by e-commerce brands in the APAC market in the post-pandemic world

Customer data

An opportunity: Driving customer-centric business models in the post-purchase stage

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A case study: How a winning delivery experience can build customer lifetime value

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