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Upgrade to a Next-Gen Post‑Purchase Experience

Transform post-purchase with AI: avoid delivery pitfalls, stop WISMO calls, and unlock upselling.

Stop the WISMO madness with Parcel Perform's Post-Purchase Experience with AI-Powered product recommendations and customer data.

TRUSTED BY E-COMMERCE BUSINESSES WORLDWIDE

Parcel Perform Customer Shopify
Parcel Perform Customer Hello Fresh
Parcel Perform Customer Nespresso
Parcel Perform Customer Zalando
Parcel Perform Customer BestSecret
Parcel Perform Customer PUMA

While 80% of e-commerce customers enjoy smooth deliveries, 20% experience delivery pitfalls that cause businesses major headaches: bad reviews, angry complaints, and costly service recovery.

Upgrade your Post-Purchase Journey
80% of e-commerce customers are on the happy path. However, 20% face delivery pitfalls that cause businesses major headaches: bad reviews, angry complaints, and costly service recovery.

AI-Powered Carrier Data Foundation for unmatched data clarity

The most complete & intelligent data infrastructure to tackle painful post-purchase problems

  • Unlock AI-driven efficiency with all logistics data integrated into one platform
  • Empower your teams to turn 25+ delivery pitfalls into positive customer interactions
  • Resolve WISMO complaints on the spot with complete order visibility
Harness Best-In-Class Data
Parcel Perform has an Industry-Leading Carrier Data Foundation and AI-Model for unmatched data clarity
  • 1,100+ Multi-Source Carriers

    Track 100% of your shipments with fast, reliable integration with any carrier

  • AI-Powered Data Harmonization

    Untangle the carrier data mess and track orders confidently with precise delivery insights

  • AI-Enhanced Carrier Identification

    Leave no order untracked – automatically assign the right carrier via our proprietary AI model

Premium Tracking Page for a top-tier customer experience

Elevate satisfaction, trust, and sales with an integrated, smart tracking widget

  • Reduce costly WISMO inquiries and lighten workload for customer care teams
  • Boost the bottom line through your most visited page with AI-personalized recommendations
  • Impress customers, add EDD, and get ratings with a hyper-configurable tracking widget of 120+ options
Activate AI-Supported Tracking
Parcel Perform's post-purchase experience Premium Tracking Page for Customer Nespresso that provides AI-driven recommended products
  • No Code Campaign Manager

    Bring customers back to your webstore with AI-personalized upsells & recommendations

  • AI-Powered Delivery Update

    Keep your EDD promise even during delays with real-time updates backed by our proprietary AI model

  • Plug-and-Play Widget

    Launch your seamless, bespoke tracking experience in less than 2 weeks

Wow-Factor Notifications for maximum customer engagement

Keep customers close to your brand during all moments that matter, especially the unexpected

  • Drive brand-first upselling and repeat purchases with AI-personalized campaigns
  • Own all post-purchase communications and filter out distracting carrier updates
  • Perfect your notifications strategy with AI insights in an expert-led workshop on delivery pitfalls
Delight Every Customer
Parcel Perform post-purchase branded notification for customer Puma, showing AI-Driven templates and proactive notifications for delivery delay
  • 88+ Delivery Triggers

    Proactively update customers of all critical delivery pitfalls along the journey

  • Carrier-Optimized

    Get AI insights on every carrier’s behavior and curate a best-fit notification flow

  • Best-Practice Templates

    Get a head start with AI-supported conversion-optimized templates curated to fit your use cases

We are here to support your‎ AI-driven post-purchase success

Parcel Perform post-purchase experience onboarding workshop

Onboarding Workshop

We dive deep into your business use cases and system workflows to align on integration strategy

Parcel Perform customizable Post purchase experience

Customize Your Experience

We configure data integration, tracking page, and notification design exactly to your needs

Parcel Perform post-purchase experience go-live.

Test, Go-Live, Optimize

Hassle-free launch with a dedicated team that manages testing and monitoring

Get Started

Join 3,000+ of the world's best brands & marketplaces

PUMA chose to work with Parcel Perform as it allowed them to move beyond one-size-fits-all approaches and create truly personalized experiences for every customer, in every market, and in every situation.
PUMA customer success story Alexander Bube
Alexander Bube

Teamhead Fulfillment & Support E-Commerce Europe, PUMA

"The best marketing is a superb delivery experience that meets customer expectations. We sought a technology that would allow us to move beyond one-size-fits-all approaches and create truly personalized experiences for every customer, in every market, and in every situation."
Watch success story
  • Parcel Perform SNOCKS Customer
  • Parcel Perform Nespresso Global Customer
  • Parcel Perform Customer Expondo
  • Parcel Perform Customer Alaiko
  • Mister Spex logo - Parcel Perform customer

Explore the Future of E-Commerce with our Intelligent End-to-End Data & Delivery Experience Platform

Parcel Perform Checkout experience above the fold icon
Checkout

Increase conversions with AI-powered EDD precision. Deliver on your promises and win customer loyalty.

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Parcel Perform Post-Purchase experience above the fold icon
Post-Purchase

Transform post-purchase to avoid delivery pitfalls, stop WISMO calls, and unlock upselling.

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Parcel Perform Returns experience above the fold icon
Returns

AI-returns management powered by AI: Simplify reverse logistics, minimize WISMR, and maximize lifetime value.

Learn More
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Logistics

Cut costs, eliminate disruptions, and book accurately with Logistics AI. Stay agile and responsive.

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Co-Pilot

Unlock predictive intelligence. Supercharge critical decisions with tailored AI-driven insights and real-time data.

Learn More
Parcel Perform Checkout Experience

Frequently asked questions

What is Post-Purchase Experience and how does it work?

Which carriers do you support on the tracking page?
Is returns tracking included in the Post-Purchase Experience?
What are the types of delivery updates supported?

Your path to loyalty begins  with the Parcel Perform Post‑Purchase Experience

Partner with us to build a seamless AI-driven delivery experience.

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The leading AI‑Driven Data & Delivery Experience Platform for businesses worldwide.
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