Next-level Co-Pilot for your E-Commerce Operations
More than just an AI assistant. Unlock predictive intelligence and supercharge decisions with tailored AI-driven insights and real-time data.
TRUSTED BY E-COMMERCE BUSINESSES WORLDWIDE
You’ve mastered the e-commerce essentials, but still struggle with reactive management? Get AI insights and recommendations to make proactive, intelligent decisions for peak business performance.
Achieve True Excellence in E-Commerce
Performance Aspirations that go beyond carrier SLAs
Stay on top of your highest aspirations and excel at every stage of an order’s lifecycle
- Set and track ambitious, company-wide aspirations holistically on a single platform
- Leverage AI to translate your unique processes into measurable aspirations
- Proactively act on breached aspirations with intel from real-time calculations
Performance Framework
Track business aspirations across multiple e-commerce milestones
AI-Recommended Aspirations
Start tracking performance instantly with AI recommendations based on your desired parameters.
Real-Time Assessment
Get instant insights that help maintain service levels and customer satisfaction
Real-time Monitoring & Alerts for peace of mind
An AI-powered control tower that keeps you ahead of issues and safeguards customer experiences
- Proactively detect risks across your operations before they escalate into complaints
- No-fuss alert management seamlessly integrated with your e-commerce operations
- Zoom in on critical issues with alert notifications and AI insights
Limitless Alerting Capabilities
30+ alert metrics for precise monitoring of all potential e-commerce issues
AI-Supported & Data-Driven Setup
Dive straight into troubleshooting with AI-recommended alerts, curated for you
Easy Operations Control
Track alert trends, investigate breach reasons, and mute alerts
Predictive Business Intelligence to power smarter decisions
Get a 360° view of AI-harmonized delivery data in your bespoke, industry-tailored dashboards
- Get AI-powered e-commerce insights–from checkout to returns–all in one place
- Navigate your e-commerce challenges with pre-built and fully customizable reports
- Break data silos and unify insights from logistics, support, and e-commerce teams
End-to-End Harmonized Data
Data analysis out-of-the-box – no additional data integration or transformation needed
Report Templates
Measure e-commerce performance from day 1 with expertly tailored insights
Seamless Collaboration
Empower cross-functional decision-making with easy, one-click report sharing
Why Parcel Perform's AI-Powered E-Commerce Co-Pilot is right for you
Onboarding Workshop
Define metrics and monitoring conditions based on your unique business use cases
Customize Your Experience
We test and configure order performance aspirations, alerts, and intelligence reports
Platform Training
Expert guidance on how to manage and modify aspirations, alerts, and reports
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Frequently asked questions
What is E-Commerce Co-Pilot and how does it work?
How is E-Commerce Co-Pilot different from other analytics platform (e.g. Microsoft PowerBI)?
What types of data can I connect to the E-Commerce Co-Pilot?
Embark on business excellence with the Parcel Perform E‑Commerce Co-Pilot
Partner with us and set the new standard for AI-driven delivery experience