The Logistics Solution for AI Commerce
Smarter logistics control that protects your margins. Deliver with the best carriers, manage bookings, and audit costs all in one place.
TRUSTED BY E-COMMERCE BUSINESSES WORLDWIDE
Easy Shipping Cost Audit to optimize logistics spends
Pinpoint shipping cost discrepancies with AI insights for more savings and better carrier collaboration
- Free up valuable resources with automated reconciliation of invoices from rate cards
- Fine-tune carrier selection and routing decisions with exact carrier rate projections
- Turn discrepancy insights into proactive alerts when carrier costs exceed expectations
Automated Rate Calculations
Calculate and standardize rates on the fly for effective cross-carrier comparison
Carrier Invoice Visibility
Gain full visibility into your actual shipping spend for every shipment
Comprehensive Cost Analysis
Reveal shipping cost discrepancies and their impact on your logistics finances
Beat supply chain volatility with Carrier Selection powered by AI Insights
Pick the right carriers and routes on your terms – speed, cost, reliability, and carbon footprint
- Ship at the lowest cost without compromising on the customer experience
- Power real-time, adaptive routing using Parcel Perform’s proprietary AI insights
- Keep delivery promises even with carrier delays using automated routing fallback
Highly Configurable
Granular shipping rules for all scenarios – meticulous control, reliably executed
Multi-Factor Rate Shopping
Prioritize parameters that matter the most and select the best carrier for every shipment
Global Multi-Carrier Shipping meets logistics flexibility
Transform shipping complexities into agile, responsive, and efficient operations
- Scale effortlessly in desired markets with Parcel Perform’s growing carrier network
- Integrate seamlessly with existing processes across WMS, TMS, OMS, and ERP
- Streamline shipping workflows and troubleshoot hiccups – all from a single portal
3,000+ Carrier Services
Ship to anywhere – from first to last mile, and even returns
Agile Carrier Integration
Reach new markets fast by integrating with new carriers in 4 weeks
A Single, Unified PUDO API
Offer pickup and drop-off locations during checkout, tracking, and returns
The most flexible PUDO API that drives direct shipping savings
Streamline your logistics tech stack. Use the same API to offer parcel pickup and returns drop-off.
- Replace complex carrier integrations with a single API that connects you to 700,000+ locations
- Let customers choose from any PUDO point – a locker, gas station, or post office
- Automatically route shipments to lower-cost lockers without additional integration work
Intuitive PUDO Location Search
Let customers search by postal code, location type, and even coordinates
Comprehensive PUDO Details
Display embedded maps, operating hours, and clear instructions
Unified PUDO API
One API that handles both pickup at checkout and drop-off at returns
Think Bigger on AI
E-commerce reality: You lose 90% of your time digging through the what, where, and why of your delivery experience issues. Make decisions now with Decision Intelligence as your AI Advantage.
AI Data Monitoring
Your 24/7 e-commerce data watch to flag disruptions and spot opportunities across the delivery experience.
Daily AI Summaries
Unlock intelligence without the data work. Gain new decision-ready insights about your e-commerce operations, every day.
AI Recommendations
Turn insights into action with prioritized next steps to fix issues, optimize workflows, and improve results - fast.
AI Performance Alerts
Zoom in on delivery performance metrics that matter the most. Stay ahead of breaches and dive deep with AI root cause analysis.
Out-of-the-box BI
Get a 360° view of your delivery experience with ready-to-use reports and real-time, configurable data dashboards.
AI Navigator
Your Parcel Perform AI guide to get routine tasks done fast. Take back time for more strategic priorities.
We Are Here to Help You Unlock Logistics Efficiency
Onboarding Workshop
We translate your requirements into shipment routing rules and rate calculation factors
Customize Your Experience
We configure carrier connections and shipping routes exactly to your needs
Test, Go-Live, Optimize
A dedicated team that provides end-to-end testing, hyper-monitoring, and fine-tuning
Join 3,000+ of the World's Best Brands & Marketplaces
Senior Delivery Solutions Manager, flaconi, DE
Products
AI Commerce Visibility
Turn your Brand, Product, Channel, and Delivery Trust Signals into #1 AI Commerce recommendations.
AI Decision Intelligence
No more data-digging. Get decision-ready insights on your post-purchase, checkout, returns, and logistics.
Post-Purchase Experience
Less WISMO, more happy customers. Seamless tracking, smarter upsells, and precise SLA control.
Checkout Experience
Drive checkout confidence & conversions. Delivery on your promise with the best AI_predicted EDD & tailored A/B tests.
Logistics Experience
Logistics control for big savings. Deliver with the best carriers, manage bookings, and audit costs - all in one.
Returns Experience
Take back profits with intelligent, automated returns. Cut WISMR, fight fraud, and build loyalty.
Take control of your shipping operations with the Parcel Perform Logistics Experience
Partner with us to make logistics processes more agile, responsive, and efficient.
Frequently Asked Questions
What is Logistics Experience and how does it work?
Logistics Experience optimizes your shipping for speed, efficiency, and cost savings. It streamlines carrier integration, finds the best carrier and route for each order (on your terms), and runs automated cost audits to uncover billing discrepancies for better rate negotiations.
How is Logistics Experience different from other shipping solutions?
Logistics Experience is designed to help e-commerce businesses tackle the most tedious logistics problems. Companies can enjoy speedy integration with any new and emerging carrier services, data-driven and dynamic carrier selection, and automated shipping cost analysis - all in one solution.
Which carriers can I ship with through the Logistics Experience?
Logistics Experience supports 1,078+ global carriers for domestic, regional, and international shipping. We also offer quick and agile carrier onboarding to ensure you can leverage any carrier you need.
What is AI Decision Intelligence?
AI Decision Intelligence is the core AI capability within Parcel Perform's platform. It's designed to transform vast amounts of e-commerce logistics data into clear, actionable insights and automated directives. By moving beyond basic analytics to provide predictive capabilities and intelligent automation, it empowers your business to make smarter, faster, data-backed decisions across the entire delivery experience, crucial for thriving in the era of AI Commerce.
Does AI Decision Intelligence offer predictive capabilities?
Absolutely. Making predictive e-commerce decisions is a cornerstone of our AI Decision Intelligence. It equips your business with predictive control solutions by helping anticipate potential delivery delays through analysis of historical and real-time data, forecasting issues before they escalate, and informing optimal carrier selections based on performance trends and reliability metrics, thus enhancing your overall logistics foresight.
Can AI Decision Intelligence help manage and audit our shipping costs and carrier invoices?
Yes, our AI Decision Intelligence plays a vital role in optimizing your logistics spend. It automates the complex process of standardizing carrier rate cards and processing invoices, providing clear visibility into your actual shipping costs. The system intelligently compares expected rates with invoiced amounts, automatically flagging discrepancies for review. This proactive auditing, combined with comprehensive cost analysis dashboards, empowers your finance and procurement teams to identify savings opportunities, improve carrier negotiations, and ensure invoice accuracy.
Can AI Decision Intelligence integrate with my existing systems?
Parcel Perform's platform, which houses our AI Decision Intelligence capabilities, is engineered for seamless integration across your tech stack. It connects with your existing e-commerce platforms, warehouse management systems (WMS), transport management systems (TMS), and ERPs. This creates a unified data view, ensuring our AI delivery intelligence can leverage comprehensive information for the most accurate insights and optimal performance recommendations.