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E-commerce & Marketing Teams

Drive e-commerce revenue growth

E-commerce & Marketing Teams

Drive e-commerce revenue growth

AI post-purchase tools boost conversions and loyalty with branded tracking and accurate delivery estimates.

Parcel Perform charts showing checkout conversions, delivery issues and email open rates
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Parcel Perform's AI-driven EDD engine provides precise, reliable estimates, improving customer experience and boosting conversions.

Skyrocket Conversions with Precise AI-Powered E-commerce Delivery Estimates

Vague delivery estimates hurt ecommerce sales. Our AI-driven EDD engine provides precise, reliable estimates, improving customer experience and boosting conversions.

Tailored AI model for precise EDDs, fueled by your data

Adaptive AI-driven updates for always accurate EDDs

A/B test to balance speed, reliability, and conversions

Boost Sales with Accurate EDDs
Branded order tracking page mockup of Parcel Perform's customer Nespresso, showing how Parcel Perform provides brands with 4-6 extra touchpoints for customer engagement.

Transform E-commerce WISMO into WOW with Proactive Notifications

Reduce WISMO inquiries and boost customer satisfaction with branded ecommerce notifications. Keep customers informed, build trust, and enhance the post-purchase experience.

88+ notification triggers covering all delivery events

Personalized notifications that keep customers engaged

Drive upsells with targeted, personalized notifications

Convert WISMO into Loyalty
Delivery tracking notification showing how Parcel Perform can help elevate customer engagement and achieve 80% open rate

Elevate Your Brand and Boost Customer Loyalty with a Branded Tracking Page for E-commerce

Don't let your brand fade after checkout. Our customizable ecommerce tracking page enhances the post-purchase experience, builds customer trust, and boosts brand loyalty.

Configurable with 120+ options to reflect your brand

Integrated, seamless experience from checkout to delivery

Plug-and-play widget lets you go live in under 2 weeks

Build Loyalty Beyond Checkout
Seamless Parcel Perform returns experience showing options for refund method and automated refund

Transform Returns into Revenue with a Self-Service E-commerce Returns Portal

Turn ecommerce returns into revenue with our automated returns portal. Delight customers, streamline processes, and recover revenue with exchanges or store credit.

Seamless returns experience from checkout to refund

Effortless returns policy enforcement with automation

Recover revenue through flexible refund alternatives

Make Returns Work for You
Parcel Perform's AI-powered ecommerce analytics platform transforms raw logistics data into actionable marketing insights. Visualize performance and optimize your customer journey.

Harness the Power of Your E-commerce Delivery Data: Make Smarter Decisions, Faster

Our AI-powered ecommerce analytics platform transforms raw logistics data into actionable marketing insights. Visualize performance and optimize your customer journey.

Monitor marketing campaign performance in real-time

Analyze marketing impact across the customer journey

Visualize marketing performance data with dashboards

Fuel Marketing with Insights

Push Beyond Post-Purchase: Drive Revenue and Delight Customers

Post-purchase touchpoint icon

Create Memorable Post-Purchase Experiences:

Transform every post-purchase touchpoint into a delightful brand experience, fostering loyalty and repeat business.

Customer lifetime value

Turn Deliveries into Marketing Opportunities:

Elevate your brand presence throughout the customer journey, turning deliveries into powerful marketing moments.

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Data-Fueled Market Dominance:

Harness the power of AI-driven analytics to unlock hidden insights, optimize your operations, and drive unparalleled growth.

Transform your Post-Purchase Experience

Explore the Future of E-Commerce with our Intelligent End-to-End Data & Delivery Experience Platform

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Checkout

Increase conversions with AI-powered EDD precision. Deliver on your promises and win customer loyalty.

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Parcel Perform Post-Purchase experience above the fold icon
Post-Purchase

Transform post-purchase to avoid delivery pitfalls, stop WISMO calls, and unlock upselling.

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Returns

AI-returns management powered by AI: Simplify reverse logistics, minimize WISMR, and maximize lifetime value.

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Logistics

Cut costs, eliminate disruptions, and book accurately with Logistics AI. Stay agile and responsive.

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Co-Pilot

Unlock predictive intelligence. Supercharge critical decisions with tailored AI-driven insights and real-time data.

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Parcel Perform Checkout Experience

Go beyond post-purchase to unlock your growth potential

Download e-book

Join 3,000+ of the world's best brands & marketplaces

PUMA chose to work with Parcel Perform as it allowed them to move beyond one-size-fits-all approaches and create truly personalized experiences for every customer, in every market, and in every situation.
PUMA customer success story Alexander Bube
Alexander Bube

Teamhead Fulfillment & Support E-Commerce Europe, PUMA

"The best marketing is a superb delivery experience that meets customer expectations. We sought a technology that would allow us to move beyond one-size-fits-all approaches and create truly personalized experiences for every customer, in every market, and in every situation."
Watch success story
  • Parcel Perform SNOCKS Customer
  • Parcel Perform Nespresso Global Customer
  • Parcel Perform Customer Expondo
  • Parcel Perform Customer Alaiko
  • Mister Spex logo - Parcel Perform customer

Frequently asked questions

How can Parcel Perform help my e-commerce business?

How does my e-commerce marketing team benefit from the Parcel Perform platform?
How can Parcel Perform help with post-purchase marketing?
Can Parcel Perform integrate with my existing e-commerce & marketing platform?
How can Parcel Perform help increase my e-commerce sales conversions?
What analytics does Parcel Perform provide to optimize my marketing strategy?
How are Parcel Perform's notifications different from carrier delivery updates?
How can Parcel Perform faciliate upselling or cross-selling opportunities?
What is Parcel Perform and how does it work?
How is Parcel Perform different from other service providers?

Learn more about the post-purchase experience

An illustration representing Parcel Perform's E-commerce Co-Pilot and its role in data-driven delivery management. The image depicts a central hub connected to various data sources, symbolizing the platform's ability to harmonize information from OMS, WMS, and carriers.  A price tag icon with a dollar sign and upward arrow signifies cost optimization and revenue growth. A stylized pie chart represents data analytics and insights. A timeline with a delivery truck icon illustrates real-time shipment tracking and visibility. This visual metaphor aligns with the accompanying article, 'E-commerce's Secret Weapon: Turn Delivery Data into a Growth Engine with AI,' which emphasizes how e-commerce businesses can leverage AI and data analytics, particularly through Parcel Perform and its E-commerce Co-Pilot, to transform their post-purchase experience from a guessing game into a strategic advantage. The article highlights the importance of data harmonization, AI-powered insights, proactive issue resolution, and intelligent automation in achieving a customer-centric fulfillment operation that boosts loyalty and drives revenue. The E-commerce Co-Pilot, as shown in the image, helps businesses move beyond basic order tracking to gain a holistic, real-time understanding of their delivery operations, enabling them to optimize performance, reduce costs, and ultimately deliver exceptional customer experiences.
Machine Learning & AI
Supply Chain

E-commerce's Secret Weapon: Turn Delivery Data into a Growth Engine with AI

Jan 15, 2025

Image for 'E-commerce in the Age of Intelligence: Data-Driven Delivery Management with Your AI Co-Pilot': Depicts global e-commerce data-driven delivery management, showcasing AI-powered optimization of logistics, real-time shipment tracking, customer satisfaction metrics (including 5-star reviews), and personalized delivery experiences to enhance the post-purchase journey worldwide. Article Summary: Explores how leveraging data and AI transforms e-commerce delivery, enabling businesses to optimize logistics, resolve issues proactively, personalize the post-purchase experience, and gain a competitive advantage, particularly after peak seasons. Highlights Parcel Perform's E-commerce Co-Pilot as a key solution.
Machine Learning & AI
Data & Integrations

E-commerce in the Age of Intelligence: Data-Driven Delivery Management with Your AI Co-Pilot

Jan 08, 2025

Actionable tips for turning returns into revenue opportunities
Customer Experience
Supply Chain

Don't Lose Revenue to Returns: Strategies for Recapturing E-Commerce Sales

Jan 02, 2025

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The leading AI‑Driven Data & Delivery Experience Platform for businesses worldwide.
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