Parcel Perform helps your marketing team elevate the customer journey and optimize operations. We empower your e-commerce team with superior customization, global carrier integration, efficient returns management, and proactive customer support, fostering loyalty and operational efficiency.

Parcel Perform supports the branding customization of notifications and tracking pages with 120+ configurable options and 36+ languages. You are also able to instantly launch marketing campaigns with our No-Code Campaign Builder, encouraging repurchase with promotion banners.

Parcel Perform offers seamless integrations with major e-commerce like Shopify and Klaviyo, enabling your business to utilize granular delivery data for timely customer engagements. If we do not yet support your preferred platform, do reach out to us and we will be happy to partner with you.

Parcel Perform provides AI-powered tools that offer precise Estimated Delivery Dates (EDD), which can boost customer confidence to checkout. You can easily display EDDs via a single widget across all conversion touchpoints, including Product Page, Cart Overview, and Checkout Page.

Parcel Perform's E-Commerce Co-Pilot provides comprehensive reports on delivery performance, customer engagement, and cart conversion rates. We also offer real-time alerts to proactively detect any dip in engagement across your post-purchase touchpoints.

With Parcel Perform, you can send branded email and SMS notifications (i.e. no more confusing carrier updates). With 88+ triggers, you can update customers of all delivery events no matter the carriers you are shipping with. That also include 25+ pitfall triggers that help address delivery exceptions.

You can instantly launch upselling campaigns using our No-Code Campaign Builder, adding on promotion banners to tracking pages and notifications. Our returns solution also include refund alternatives that encourage repurchases through exchange, store credits, and gift cards.

Parcel Perform is a data-driven logistics platform that empowers enterprise e-commerce businesses with mastery over the post-purchase process. We optimize every step of the e-commerce journey - from checkout to returns - for faster shipping, reduced costs, delighted customers, and a boost to your bottom line.

Unlike traditional service providers that focus on a single aspect of the e-commerce journey, Parcel Perform harmonizes data from disparate sources and provides visibility into your e-commerce operations beyond post-purchase. Our platform unifies the checkout, post-purchase, returns, and logistics experiences.