Parcel Perform logo

Logistics & Operations Teams

Redefine e-commerce logistics excellence

Logistics & Operations Teams

Redefine e-commerce logistics excellence

Streamline logistics, cut costs, and boost performance through intelligent automation and data-driven insights.

Parcel Perform logistics intelligence dashboard showing aspiration goal setting and charts
Carrier logo
Real-time shipment tracking and customizable alerts help you identify and address delays or exceptions before they impact customers and your bottom line

Prevent Costly Disruptions with Real-Time Visibility and Alerts

Proactively manage your logistics operations. Real-time shipment tracking and customizable alerts help you identify and address delays or exceptions before they impact customers and your bottom line.

Monitor all active shipments from a unified dashboard

Set custom alerts to stay ahead of possible disruptions

Address issues before they escalate into costly problems

Prevent Costly Logistics Disruptions
Slash Shipping Costs with AI-Powered Carrier Optimization and find the best shipping options

Slash Shipping Costs with AI-Powered Carrier Optimization

Rising shipping costs and complex carrier networks squeezing your margins? Our AI engine finds the best carrier for every shipment, balancing cost and service to protect your bottom line.

Reduce shipping costs with AI-powered carrier selection

Compare rates instantly, find the best shipping options

Balance cost vs. delivery performance with AI Insights

Optimize Shipping Costs with AI
Parcel Perform's BI tool provides clear, comprehensive data and customizable reports so you can confidently optimize your operations

Optimize Logistics Performance with Actionable Data Insights

Stop guessing about your logistics performance. Our BI tool provides clear, comprehensive data and customizable reports so you can confidently optimize your operations.

Track key logistics KPIs on fully customizable dashboards

Gain performance insights with industry-standard reports

Optimize logistics efficiency and reduce costs with data

Upgrade Your Logistics Efficiency
Parcel Perform's streamlined onboarding and centralized platform with multiple carriers

Scale and Nurture Growth with Effortless Carrier Integrations

Is adding new carriers a time-consuming headache? Parcel Perform's streamlined onboarding and centralized platform make it fast and painless, so you can focus on growth.

Powerful pre-built integrations enable faster onboarding

Centralized platform empowers easy logistics management

Managed integrations ensure maximum logistics efficiency

Streamline and Scale Logistics Operations
Parcel Perform platform showing easy automation of shipping processes

Automate Label Generation and Ensure Compliance

Are manual tasks like label generation draining your team's time? Automate these processes and more with Parcel Perform and refocus your team on strategic growth initiatives.

Generate compliant labels in a fraction of the time

Eliminate manual errors and reduce shipping delays

Free your team to focus on high-impact projects

Streamline Logistics with Automation

Push Beyond Post-Purchase: Transform Logistics Operations

Efficient workflows

Optimize Operations, Reduce Costs:

Optimize carrier selection, automate processes, and gain real-time visibility for streamlined operations and significant cost savings.

Product-First Enterprise Partner

Data-Driven Decisions, Proactive Solutions:

Harness the power of AI-driven analytics to identify bottlenecks, predict disruptions, and prevent costly delays with real-time alerts.

In-house data integration

Easy Integration, Effortless Scalability:

Seamlessly integrate with your existing systems, onboard new carriers quickly, and unlock the full potential of your logistics network for sustainable growth.

Optimize your Logistics Operations

Explore our End-to-End Data & Delivery Experience Platform

Parcel Perform Checkout experience above the fold icon
Checkout

Convert abandoned carts into orders. Find the best EDD. Win with industry-leading AI.

Learn more
Parcel Perform Post-Purchase experience above the fold icon
Post-Purchase

Avoid delivery pitfalls and turn unhappy customers into loyal ones. Stop the WISMO madness. Make upselling happen.

Learn more
Parcel Perform Returns experience above the fold icon
Returns

Outsmart complicated reverse logistics. Minimize WISMR. Build customer loyalty and lifetime value.

Learn more
Parcel Perform Logistics experience above the fold icon
Logistics

Cut costs. Eliminate disruptions. Book and label accurately. Stay agile and responsive.

Learn more
Parcel Perform E-commerce Co-Pilot above the fold icon
Co-Pilot

Rethink business management. Supercharge your decisions with tailored data & AI. Tap on real-time actionable insights.

Learn more
Parcel Perform Checkout Experience

Go beyond post-purchase to unlock your growth potential

Download e-book

Join 3,000+ of the world's best brands & marketplaces

Parcel Perform partner Byrd
byrd CCO and Founder Petra Dobrocka
Petra Dobrocka

CCO and Founder of byrd

"As Europe's leading e-commerce fulfillment platform, we work with multiple regional carriers. We wanted a partner that could handle the highest degree of data complexity to help our customers improve operational efficiency and elevate the delivery experience."
Parcel Perform partner byrd
Watch webinar
  • Parcel Perform partner byrd
  • Parcel Perform Nespresso Global Customer
  • Mister Spex logo - Parcel Perform customer

Frequently asked questions

What integrations does Parcel Perform support?

What is Parcel Perform's data advantage?
How can Parcel Perform help with outbound shipping execution?
What solutions does Parcel Perform offer for handling e-commerce returns?
How does Parcel Perform assist in monitoring and managing delivery exceptions?
What analytics does Parcel Perform provide to optimize shipping cost?
What tools are available on Perform provide to optimize logistics operations and performance?
What is Parcel Perform and how does it work?
How is Parcel Perform different from other service providers?

Learn more about logistics and operations

The image depicts a metaphorical representation of using technology and data to streamline and optimize the e-commerce returns process, aligning with the theme of the article you described. Here's a breakdown of the elements:

Robot/AI: The robot likely symbolizes automation and the use of artificial intelligence in managing returns. This could refer to AI-powered chatbots for customer service, automated return label generation, or even AI-driven analysis of returns data.
Data Visualization: The screen with the chart represents data analysis, which is crucial for understanding the reasons for returns and identifying areas for improvement. This links to the article's emphasis on using data analytics to track key metrics.
Map and Location Markers: This could symbolize the logistics involved in the returns process, including tracking shipments, managing warehouses, and optimizing delivery routes. It may also represent the global nature of e-commerce and the need for efficient returns management across different locations.
Conveyor Belt: This could represent the flow of returned goods and the need for a streamlined process to handle them efficiently.
Thumbs Up and Star Ratings: These symbolize customer satisfaction, which is crucial for any business, especially when dealing with returns. A smooth and efficient returns process can lead to positive customer experiences and repeat business.
Overall, the image effectively conveys the key message of leveraging technology and data to optimize the e-commerce returns process and improve customer satisfaction. It visually represents the core components of the article: data analysis, automation, logistics, and customer satisfaction.

It's for an article that provides a comprehensive guide on how to reduce e-commerce return rates. It emphasizes the importance of understanding the reasons for returns, such as inaccurate product descriptions, sizing issues, product quality, and customer preferences. The guide offers strategies to minimize returns by providing accurate product information, enhancing customer service, and leveraging technology. It also highlights the importance of optimizing the returns process for customer satisfaction through self-service returns, personalized return options, and mobile optimization. The article suggests using data analytics to track key metrics and identify areas for improvement. Parcel Perform's E-Commerce Co-Pilot is introduced as a solution for gathering and harmonizing returns data, providing insights to optimize the returns process. The article concludes by highlighting Parcel Perform's comprehensive suite of tools designed to streamline reverse logistics and transform returns into a source of revenue.
Machine Learning & AI
Supply Chain

How to Reduce E-commerce Return Rates: A Comprehensive Guide

Dec 08, 2024

The image depicts a person interacting with a screen displaying a return icon, surrounded by icons representing key aspects of e-commerce returns. This illustrates the article's focus on customer-centric returns and self-service portals. The "Your Brand" box emphasizes brand consistency, while icons like a heart, thumbs up, and envelope symbolize positive customer experiences and communication. Global reach, technological integration, operational efficiency, and financial benefits are also represented, visually conveying how a strategic approach to returns can enhance customer loyalty and drive business growth, aligning with the article's key message. This article discusses the potential of e-commerce returns to drive customer loyalty and business growth. It emphasizes the importance of a seamless, customer-centric returns process, highlighting the benefits of self-service returns and AI-powered returns management. The article also provides insights on implementing a self-service returns portal and creating a user-friendly experience.
Machine Learning & AI
Customer Experience

The Untapped Potential of Self-Service Returns: Transforming a Cost Center into a Customer Loyalty Eng...

Dec 06, 2024

This article focuses on how e-commerce businesses can turn product returns into a competitive advantage. It emphasizes that a seamless, customer-centric returns process can increase customer satisfaction, reduce costs, and improve brand reputation. The article also provides strategies for optimizing reverse logistics, offering flexible return options, and leveraging AI for fraud detection. The image is a graphic with various interconnected icons and symbols representing the key elements of optimizing product returns in e-commerce. A central play button symbolizes proactive returns management, while a box labeled "Your Brand" emphasizes brand importance. Arrows connect icons like a delivery truck (for logistics), a heart (for customer satisfaction), and a growing bar graph (for increased profits), illustrating the flow of the returns process and its positive impact.  A price tag and money bag represent the financial aspects, and a database icon signifies data analysis. This interconnected design visually communicates how a strategic approach to returns can benefit e-commerce businesses.
Data & Integrations
Customer Experience

Turning Returns into a Competitive Advantage: A Guide for E-commerce Businesses

Dec 03, 2024

Parcel Perform logo
The leading Data & Delivery Experience Platform for businesses worldwide.
Join our monthly newsletter
Products
Solutions
Partnerships
Company
Resources
We are global, meet our team
Singapore
138 Cecil Street, Singapore 069538
Germany
Brunnenstrasse 194, 10119 Berlin
Vietnam
71 Hoang Van Thai Street, Tan Phu, District 7, HCMC
United States
411 W Monroe St, Austin, TX 78704
Netherlands
Prinsengracht 769, 1017 JZ Amsterdam
© 2024 Parcel Perform Pte Ltd. All Rights ReservedTerms of UsePrivacy PolicyCandidate Privacy