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Logistics & Operations Teams

Redefine e-commerce logistics excellence

Logistics & Operations Teams

Redefine e-commerce logistics excellence

Streamline logistics, cut costs, and boost performance through intelligent automation and data-driven insights.

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Parcel Perform logistics intelligence dashboard showing aspiration goal setting and charts
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Real-time shipment tracking and customizable alerts help you identify and address delays or exceptions before they impact customers and your bottom line

Prevent Costly Disruptions with Real-Time Visibility and Alerts

Proactively manage your logistics operations. Real-time shipment tracking and customizable alerts help you identify and address delays or exceptions before they impact customers and your bottom line.

Monitor all active shipments from a unified dashboard

Set custom alerts to stay ahead of possible disruptions

Address issues before they escalate into costly problems

Prevent Costly Logistics Disruptions
Slash Shipping Costs with AI-Powered Carrier Optimization and find the best shipping options

Slash Shipping Costs with AI-Powered Carrier Optimization

Rising shipping costs and complex carrier networks squeezing your margins? Our AI engine finds the best carrier for every shipment, balancing cost and service to protect your bottom line.

Reduce shipping costs with AI-powered carrier selection

Compare rates instantly, find the best shipping options

Balance cost vs. delivery performance with AI Insights

Optimize Shipping Costs with AI
Parcel Perform's BI tool provides clear, comprehensive data and customizable reports so you can confidently optimize your operations

Optimize Logistics Performance with Actionable Data Insights

Stop guessing about your logistics performance. Our BI tool provides clear, comprehensive data and customizable reports so you can confidently optimize your operations.

Track key logistics KPIs on fully customizable dashboards

Gain performance insights with industry-standard reports

Optimize logistics efficiency and reduce costs with data

Upgrade Your Logistics Efficiency
Parcel Perform's streamlined onboarding and centralized platform with multiple carriers

Scale and Nurture Growth with Effortless Carrier Integrations

Is adding new carriers a time-consuming headache? Parcel Perform's streamlined onboarding and centralized platform make it fast and painless, so you can focus on growth.

Powerful pre-built integrations enable faster onboarding

Centralized platform empowers easy logistics management

Managed integrations ensure maximum logistics efficiency

Streamline and Scale Logistics Operations
Parcel Perform platform showing easy automation of shipping processes

Automate Label Generation and Ensure Compliance

Are manual tasks like label generation draining your team's time? Automate these processes and more with Parcel Perform and refocus your team on strategic growth initiatives.

Generate compliant labels in a fraction of the time

Eliminate manual errors and reduce shipping delays

Free your team to focus on high-impact projects

Streamline Logistics with Automation

Push Beyond Post-Purchase: Transform Logistics Operations

Efficient workflows

Optimize Operations, Reduce Costs:

Optimize carrier selection, automate processes, and gain real-time visibility for streamlined operations and significant cost savings.

Product-First Enterprise Partner

Data-Driven Decisions, Proactive Solutions:

Harness the power of AI-driven analytics to identify bottlenecks, predict disruptions, and prevent costly delays with real-time alerts.

In-house data integration

Easy Integration, Effortless Scalability:

Seamlessly integrate with your existing systems, onboard new carriers quickly, and unlock the full potential of your logistics network for sustainable growth.

Optimize your Logistics Operations

Explore our End-to-End Data & Delivery Experience Platform

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Checkout

Convert abandoned carts into orders. Tailored EDD prediction. Win with industry-leading AI.

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Post-Purchase

Avoid delivery pitfalls and turn unhappy customers into loyal ones. Stop the WISMO madness. Make upselling happen.

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Returns

Outsmart complicated reverse logistics. Minimize WISMR. Build customer loyalty and lifetime value.

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Logistics

Cut costs. Eliminate disruptions. Book and label accurately. Stay agile and responsive.

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Co-Pilot

Rethink business management. Supercharge your decisions with tailored data & AI. Tap on real-time actionable insights.

Learn more
Parcel Perform Checkout Experience

Go beyond post-purchase to unlock your growth potential

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Join 3,000+ of the world's best brands & marketplaces

Parcel Perform partner Byrd
byrd CCO and Founder Petra Dobrocka
Petra Dobrocka

CCO and Founder of byrd

"As Europe's leading e-commerce fulfillment platform, we work with multiple regional carriers. We wanted a partner that could handle the highest degree of data complexity to help our customers improve operational efficiency and elevate the delivery experience."
Parcel Perform partner byrd
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Frequently asked questions

What integrations does Parcel Perform support?

What is Parcel Perform's data advantage?
How can Parcel Perform help with outbound shipping execution?
What solutions does Parcel Perform offer for handling e-commerce returns?
How does Parcel Perform assist in monitoring and managing delivery exceptions?
What analytics does Parcel Perform provide to optimize shipping cost?
What tools are available on Perform provide to optimize logistics operations and performance?
What is Parcel Perform and how does it work?
How is Parcel Perform different from other service providers?

Learn more about logistics and operations

The image depicts a visual journey of a package delivery enhanced by artificial intelligence. A location pin traces a route on a map, representing the package's path from the seller to the customer. This illustrates the critical role of precise tracking and efficient logistics in e-commerce, a key theme emphasized in the article "The AI-Powered Post-Purchase Experience: Optimizing for Peak Season Success." The AI circuitry surrounding the location pin signifies the technology's power in optimizing the post-purchase experience. As the article highlights, AI can analyze vast amounts of data to predict delivery times, personalize customer communication, and proactively address potential delivery hiccups. Finally, the calendar icon underscores the importance of timely delivery, particularly during peak seasons like the holidays, where customer expectations are high. This article delves into the crucial role of a smooth post-purchase delivery experience in e-commerce, especially during peak seasons. It advocates for leveraging AI-powered solutions to optimize logistics and boost customer satisfaction. The article highlights the benefits of AI in providing accurate delivery predictions, streamlining operations, and offering a personalized post-purchase experience. By analyzing various data points, AI can minimize delivery delays and reduce customer anxiety. AI also enables tailored communication, proactive issue resolution, and multi-channel engagement based on individual customer preferences. Ultimately, the article champions the transformative potential of AI in turning the chaos of peak seasons into a seamless and efficient operation, fostering customer loyalty and driving business growth.
Machine Learning & AI
Customer Experience

The AI-Powered Post-Purchase Experience: Optimizing for Peak Season Success

Nov 18, 2024

This image visually represents the ideal, hassle-free product return experience. The graphic highlights key elements of a smooth return process, starting with the simple, step-by-step procedure indicated by the checked boxes. This suggests a clear and easy-to-follow return journey for customers. The website interface emphasizes the ability to track returns online, providing transparency and reassurance throughout the process. The interconnected elements and flowing lines convey a sense of speed and efficiency, promising quick turnaround times. Furthermore, the inclusion of a money bag and coins symbolizes a straightforward and transparent refund process. In essence, this image depicts a customer-centric approach to returns, prioritizing simplicity, transparency, and efficiency to build trust and ensure a positive experience for shoppers. This article discusses how e-commerce businesses can turn peak season returns into a revenue stream. It outlines strategies for encouraging exchanges, upselling during the exchange process, and utilizing store credit to retain revenue and encourage future purchases. The article also highlights the benefits of using Parcel Perform's post-purchase platform to optimize the returns process and drive revenue recovery. By implementing these strategies, businesses can transform their returns process into a revenue-generating engine, driving success during the holiday season and beyond.
Customer Experience
Supply Chain

Turning Peak Season Returns into Revenue: Strategies for E-Commerce Success

Nov 11, 2024

The image illustrates the complexities of managing e-commerce deliveries, symbolized by various interconnected icons representing different aspects of the process: a shopping bag (representing products), a location pin (symbolizing delivery destinations), a delivery truck (illustrating the logistics), a heart (indicating customer satisfaction), a target (representing business goals), and bar graphs with a dollar sign (showing revenue and growth). This visualizes the article's theme of proactively managing the delivery experience to navigate the challenges of e-commerce, emphasizing the need for businesses to optimize all stages of the delivery process to achieve success and customer loyalty. This article explores the critical role of proactive delivery management in navigating the challenges of e-commerce. It highlights the need for clear communication, real-time information, and AI-powered solutions to optimize the post-purchase experience. By leveraging data and technology, businesses can transform potential delivery disruptions into opportunities for building customer loyalty and driving repeat business. The article also emphasizes the benefits of partnering with a provider like Parcel Perform, who offers integrated solutions to streamline data, improve customer satisfaction, and ultimately drive e-commerce success.
Machine Learning & AI
Customer Experience

E-Commerce Merchants: Proactively Manage Your Delivery Experience to Navigate the E-Commerce Storm

Nov 08, 2024

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