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AI Visibility for
E-Commerce

AI Visibility for
E-Commerce

Track visibility, ranking, and sentiment for the products you actually sell and fix your delivery experience to get found by AI and chosen by shoppers.

TRUSTED BY E-COMMERCE BUSINESSES WORLDWIDE

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AI Visibility, Ranking, Sentiment for E-Commerce

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Focus on Product, Brand, Channel & Trust Analysis

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E-Commerce- centric prompt engineering

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Competitive Benchmarking

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Optimize for Content & Operations

AI Visibility Index for E-Commerce Brands

AI Visibility Index for E-Commerce Brands

See which e-commerce and retail brands AI actually recommends

Screenshot of Parcel Perform's AI Commerce Visibility Index where the page allows users to select specific filters for Industry, Country, and AI Platform to see how the top brands in each category perform on AI Visibility across the LLM Models. Users can also request for a personalised AI Commerce Visibility Report for their business.

AI Commerce Visibility helps you understand how AI sees your e-commerce brand so you can finally answer questions like:

AI Commerce Visibility helps you understand how AI sees your e-commerce brand so you can finally answer questions like:

“General brand visibility is nice, but I need to know if my product ranks on AI. When shoppers ask for ‘best action cameras,’ am I in the top 3?”

With Parcel Perform's AI Visibility:

  • Track visibility by product categories so you focus on what you actually sell.
  • Define the attributes that shoppers use to compare you against the rest.
  • Choose the markets and competitors that matter to your bottom line.
Get Visibility into Product Categories
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An "Easy Set Up" configuration modal for AI Commerce Visibility. The interface allows a user to define a product category, such as "Running Shoes," and customize specific attributes (Cushioned, Lightweight), target markets (USA, Canada, Germany), and direct competitors (Puma, Brooks, Asics) to tailor the data analysis.

“Prompt setup takes hours – I’m either guessing blind or getting irrelevant suggestions. What are shoppers actually asking AI about premium espresso machines?”

With Parcel Perform's AI Visibility:

  • No more guessing. Get 100+ prompts based on your products and markets.
  • Add unlimited prompts to track real shopper questions, from discovery to purchase.
  • Schedule weekly prompt runs to catch the latest AI updates. Or run a check whenever you need.
Track E-Commerce Prompts
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A "Prompts" analysis screen listing user queries about espresso machines. The dashboard compares how different LLMs—ChatGPT, Gemini, and Perplexity—respond to the prompt "Affordable espresso cleaning kit," highlighting whether the brand is mentioned and listing the number of competitors cited by each AI.

“Most AEO tools only compare my brand to big e-commerce players, but won't let me zoom in on the specific product battles where we can actually win.”

With Parcel Perform's AI Visibility:

  • Don’t just track brand-level data. Zoom in on visibility, ranking, and sentiment for specific product models.
  • Compare product features side-by-side and see what makes you stand out.
  • We automatically extract product features from your catalog. Add custom ones to compare what matters most.
Analyze Product Performance
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The "Product" performance tab analyzing a specific item named "MetaCore." It displays a feature scorecard ranking the product's Battery Life, Comfort, and Weight against top brands. A dropdown detail view shows the product is ranked 2nd in the "Weight" category, sitting between competitors PulseFlow and VitalSync.

Find out what AI says about your e-commerce brand

Track your visibility across ChatGPT, Gemini, Perplexity, and Claude to see how your e-commerce brand shows up when shoppers are ready to buy.

“Every AEO tool just tells me to write more content. What can I do besides churning out the same ‘Top 5 pet supplies’ listicles as my competitors?”

With Parcel Perform's AI Visibility:

  • Connect your logistics data and find out how delivery experience shapes AI ranking.
  • Go after easy content upgrades. Fix the parts of your operations that frustrate customers.
  • Get actionable steps to improve EDD, fix tracking issues, and automate returns.
Get Actionable Recommendations
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A "Recommendations" dashboard panel for the Pet Supplies category. It shows a Trust Score of 86% alongside actionable insight cards. One card suggests investing in operations by displaying estimated delivery dates, while another suggests a "Quick Win" content strategy focused on listicles for pet grooming tools.

“AI is mentioning my K-Beauty competitors but not my brand. What exactly is driving those recommendations?”

With Parcel Perform's AI Visibility:

  • Get the full list of citations that AI uses to construct answers and drive narratives for your product categories.
  • Discover content opportunities where your competitors are mentioned, but you are not.
  • Run a sentiment audit on how your brand is perceived in every cited article.
Discover AI Citation Sources
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A "Citation Analysis" table viewing the K-Beauty category. The list breaks down where the AI is sourcing information, showing sources like Reddit (Community Forums), Trust Pilot (User Reviews), and Amazon (E-commerce). It displays the citation count and sentiment rating (Positive, Negative, or N/A) for each source.

“I sell designer eyewear on my own e-commerce site and on Amazon. Is AI recommending my marketplace listings over my own store?”

With Parcel Perform's AI Visibility:

  • Find out which sales channel ranks higher in AI mentions. Your own website or your marketplace listings.
  • Benchmark your shopping experience, shipping options, shipping fees, discounts, and product selection.
Compare Your Channels
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The "Merchant" benchmarking tab. On the left, it lists various sales channels including Amazon, Zalando, and owned stores. On the right, a "Sentiment Benchmarking" radar chart compares the brand against competitors on attributes like Shipping Options, Discounts, and Brand Authenticity, highlighting that the user leads in 4 of 5 attributes.

“I’ve spent days setting up AEO tools – manually building prompts, defining every product attribute, and picking competitors – just to get a basic report.”

With Parcel Perform's AI Visibility:

  • Just give us your website URL, and we’ll automatically generate what you need for AI visibility tracking – product categories, attributes, markets, and competitors.
  • Easily adjust your configuration, prompts, and tracking parameters as your business evolves.
Get a free trial
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An "Easy Set Up" configuration modal for AI Commerce Visibility. The interface allows a user to define a product category, such as "Running Shoes," and customize specific attributes (Cushioned, Lightweight), target markets (USA, Canada, Germany), and direct competitors (Puma, Brooks, Asics) to tailor the data analysis.
Pricing

Easily ramp up AI visibility tracking for peak seasons or campaigns with our usage-based credits.

No paywalls for features, regions, or AI platforms. You get access to everything right from the start.

Pay only for the prompts you run. Stop wasting money on monthly subscriptions you don’t actually use.

Pause tracking or top up credits whenever you need. It’s fully flexible and transparent.

The Delivery Experience Platform that gets you AI-Commerce ready

This image shows the icon representing Parcel Perform's AI Commerce Visibility Product
AI Commerce Visibility

Turn your Brand, Product, Channel, and Delivery Trust Signals into #1 AI Commerce recommendations.

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AI Decision Intelligence

No more data-digging. Get decision-ready insights on your post-purchase, checkout, returns, and logistics.

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Post-Purchase

Less WISMO, more happy customers. Seamless tracking, smarter upsells, and precise SLA control.

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Checkout

Drive checkout confidence & conversions. Deliver on your promise with the best AI-predicted EDD & tailored A/B tests.

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Logistics

Logistics control for big savings. Deliver with the best carriers, manage bookings, and audit costs – all in one.

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Parcel Perform Returns experience above the fold icon
Returns

Take back profits with intelligent, automated returns. Cut WISMR, fight fraud, and build loyalty.

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Parcel Perform's AI Commerce Visibility Dashboard and some features like competitor ranking comparisons and recommended actions for GEO.

Is your e-commerce brand ranking at the top of AI search in your industry?

Is your e-commerce brand ranking at the top of AI search in your industry?

More industries coming soon…

List of indexes Parcel Perform can share on their AI Commerce Visibility Index Dashboard

Find out what AI says about your e-commerce brand

Track your visibility across ChatGPT, Gemini, Perplexity, and Claude to see how your e-commerce brand shows up when shoppers are ready to buy.

Frequently Asked Questions

What is AI Commerce Visibility?

Where does AI Commerce Visibility get its data from?

How does AI Commerce Visibility compare to traditional SEO tools?

How does AI Commerce Visibility differ from other AEO tools?

What metrics does AI Commerce Visibility track?

How do operational factors influence AI visibility?

How often is the AI visibility data refreshed?

How do I get started with AI Commerce Visibility?

Make customer trust and confidence one of your biggest business advantages.

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Parcel Perform is ISO 27001 certified by TUV SUD PSB Pte Ltd

Parcel Perform is ISO 27001 certified by TÜV SÜD PSB Pte Ltd

Parcel Perform is GDPR compliant

Fully GDPR-compliant platform to protect your business and customers

Parcel Perform has a 99.9% uptime guarantee

High platform reliability with 99.9% uptime