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IT & Procurement Teams

Unify your e‑commerce ecosystem

IT & Procurement Teams

Unify your e‑commerce ecosystem

Empower your team with a single source of truth for data-driven decisions and streamlined operations.

Book a demoParcel Perform for Enterprise
Procurement teams - Parcel Perform
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Parcel Perform seamlessly unifies your e-commerce ecosystem, empowering teams with a single source of truth for data-driven decisions and streamlined operations.

One Platform to Optimize Your E‑Commerce Operations

Parcel Perform seamlessly unifies your e-commerce ecosystem, empowering teams with a single source of truth for data-driven decisions and streamlined operations.

Effortless integration with all your existing systems

Connect to 1,100+ carriers globally from one platform

Unified, real-time data for logistics, marketing & CX teams

Scale Enterprise Shipping Success
Parcel Perform automates logistics processes and provides actionable analytics, empowering you to reduce manual work, cut costs, and improve decision-making.

Automate and Optimize Logistics with Data

Parcel Perform automates logistics processes and provides actionable analytics, empowering you to reduce manual work, cut costs, and improve decision-making.

Automate e-commerce logistics processes effortlessly

Streamline returns processes and reduce manual work

Make data-driven decisions using customizable reports

Simplify Logistics Management
Automate cost analysis, identify discrepancies, and optimize carrier selection to reduce shipping expenses. Enhance procurement efficiency and maximize operational savings.

Control Shipping Costs with Intelligent Automation

Automate cost analysis, identify discrepancies, and optimize carrier selection to reduce shipping expenses. Enhance procurement efficiency and maximize operational savings.

Automated cost audits identify discrepancies and savings

AI-powered carrier selection optimizes choices for cost & performance

Effortless systems integrations quickly connect us with your tools

Supercharge Logistics Efficiency
Handle growing data and evolving needs with a scalable logistics platform. Customize to fit your unique processes and ensure effortless, seamless expansion and adaptability.

Scale Your Logistics Operations with Ease

Handle growing data and evolving needs with a scalable logistics platform. Customize to fit your unique processes and ensure effortless, seamless expansion and adaptability.

Scale shipping capabilities with over 3000 carrier services

Adapt to customer expectations with flexible returns

Customize solution for tailored insights and monitoring

Future-proof Your Growth
Prioritize data security and compliance, ensure 99.9% uptime, and get 24/7 dedicated support to keep your logistics operations running smoothly and securely.

Secure, Reliable, and Supported Logistics Platform

Prioritize data security and compliance, ensure 99.9% uptime, and get 24/7 dedicated support to keep your logistics operations running smoothly and securely.

Protect data with GDPR-compliant, ISO 27001 certified platform

Scale reliably with Enterprise-grade execution and support

Address issues and concerns with 24/7 personalized support

Reduce Risks with a Secure Platform

Push Beyond Post-Purchase: Consolidate and Fortify Your E-commerce Logistics

In-house data integration

Unified E-commerce Ecosystem:

Seamlessly integrate Parcel Perform, break down data silos, and centralize control. Streamline operations, enhance visibility, and empower data-driven decisions.

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Cost-Efficient and Resilient Logistics:

Optimize shipping spend with AI-powered carrier selection and automated cost analysis. Identify discrepancies, negotiate rates, and build a resilient logistics network.

Parcel Perform is GDPR compliant

Enterprise-Grade Security and Scalability:

Safeguard data with a GDPR-compliant and ISO 27001-certified platform. Enjoy 99.9% uptime and 24/7 support, ensuring uninterrupted operations and seamless scalability.

Explore Parcel Perform for Enterprise

Explore our End-to-End Data & Delivery Experience Platform

Parcel Perform Checkout experience above the fold icon
Checkout

Convert abandoned carts into orders. Find the best EDD. Win with industry-leading AI.

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Parcel Perform Post-Purchase experience above the fold icon
Post-Purchase

Avoid delivery pitfalls and turn unhappy customers into loyal ones. Stop the WISMO madness. Make upselling happen.

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Returns

Outsmart complicated reverse logistics. Minimize WISMR. Build customer loyalty and lifetime value.

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Parcel Perform Logistics experience above the fold icon
Logistics

Cut costs. Eliminate disruptions. Book and label accurately. Stay agile and responsive.

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Co-Pilot

Rethink business management. Supercharge your decisions with tailored data & AI. Tap on real-time actionable insights.

Learn more
Parcel Perform Checkout Experience

Go beyond post-purchase to unlock your growth potential

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Join 3,000+ of the world's best brands & marketplaces

Parcel Perform partner Byrd
byrd CCO and Founder Petra Dobrocka
Petra Dobrocka

CCO and Founder of byrd

"As Europe's leading e-commerce fulfillment platform, we work with multiple regional carriers. We wanted a partner that could handle the highest degree of data complexity to help our customers improve operational efficiency and elevate the delivery experience."
Parcel Perform partner byrd
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  • Parcel Perform partner byrd
  • Parcel Perform Nespresso Global Customer
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We can meet your unique requirements.

Send us your RFQ, and we'll collaborate with you to do a thorough analysis of your company's needs.

Book a demo

Frequently asked questions

What are Parcel Perform's integration capabilities?

How long does it take to onboard to Parcel Perform?
Why should my business use Parcel Perform?
How does Parcel Perform assist in shipping cost analysis and optimization?
How does Parcel Perform support supplier performance evaluation?
How does Parcel Perform support centralized logistics data management and analysis?
How does Parcel Perform ensure data security and reliability for e-commerce operations?
What is Parcel Perform and how does it work?
How is Parcel Perform different from other service providers?

Learn more about the delivery experience

This image illustrates the key themes of the article "Avoiding Peak Season Pitfalls: A Data-Driven Guide to Post-Purchase Excellence" by depicting the power of data-driven insights for optimizing the post-purchase experience. It features a magnifying glass hovering over a collection of colorful pie charts and bar graphs, symbolizing the importance of data analysis in understanding and improving delivery performance. A server icon represents the secure storage and processing of this valuable data, while a smiling person icon with a 5-star rating emphasizes the ultimate goal: achieving customer satisfaction and brand loyalty. The image also includes icons representing key elements of the post-purchase journey, such as delivery trucks, packages, and tracking information, alluding to the need for efficient shipping, proactive communication, and streamlined returns management. This visual effectively captures the essence of the article, which provides a comprehensive guide for e-commerce businesses to navigate the challenges of peak seasons by leveraging data-driven solutions like Parcel Perform. The article itself delves into common peak season pitfalls, such as longer delivery times, increased customer inquiries, and heightened expectations. It offers practical strategies to overcome these challenges, including optimizing carrier selection, providing proactive communication, and empowering customers with detailed tracking information. By implementing these data-driven approaches, businesses can not only avoid potential pitfalls but also turn them into opportunities to strengthen customer relationships and build brand loyalty. Keywords: peak season, post-purchase experience, data-driven, customer satisfaction, brand loyalty, shipping, delivery, tracking, returns management, e-commerce, Parcel Perform.
Data & Integrations
Customer Experience

Avoiding Peak Season Pitfalls: A Data-Driven Guide to Post-Purchase Excellence

Nov 24, 2024

The image depicts a visual journey of a package delivery enhanced by artificial intelligence. A location pin traces a route on a map, representing the package's path from the seller to the customer. This illustrates the critical role of precise tracking and efficient logistics in e-commerce, a key theme emphasized in the article "The AI-Powered Post-Purchase Experience: Optimizing for Peak Season Success." The AI circuitry surrounding the location pin signifies the technology's power in optimizing the post-purchase experience. As the article highlights, AI can analyze vast amounts of data to predict delivery times, personalize customer communication, and proactively address potential delivery hiccups. Finally, the calendar icon underscores the importance of timely delivery, particularly during peak seasons like the holidays, where customer expectations are high. This article delves into the crucial role of a smooth post-purchase delivery experience in e-commerce, especially during peak seasons. It advocates for leveraging AI-powered solutions to optimize logistics and boost customer satisfaction. The article highlights the benefits of AI in providing accurate delivery predictions, streamlining operations, and offering a personalized post-purchase experience. By analyzing various data points, AI can minimize delivery delays and reduce customer anxiety. AI also enables tailored communication, proactive issue resolution, and multi-channel engagement based on individual customer preferences. Ultimately, the article champions the transformative potential of AI in turning the chaos of peak seasons into a seamless and efficient operation, fostering customer loyalty and driving business growth.
Machine Learning & AI
Customer Experience

The AI-Powered Post-Purchase Experience: Optimizing for Peak Season Success

Nov 18, 2024

This image visually represents the ideal, hassle-free product return experience. The graphic highlights key elements of a smooth return process, starting with the simple, step-by-step procedure indicated by the checked boxes. This suggests a clear and easy-to-follow return journey for customers. The website interface emphasizes the ability to track returns online, providing transparency and reassurance throughout the process. The interconnected elements and flowing lines convey a sense of speed and efficiency, promising quick turnaround times. Furthermore, the inclusion of a money bag and coins symbolizes a straightforward and transparent refund process. In essence, this image depicts a customer-centric approach to returns, prioritizing simplicity, transparency, and efficiency to build trust and ensure a positive experience for shoppers. This article discusses how e-commerce businesses can turn peak season returns into a revenue stream. It outlines strategies for encouraging exchanges, upselling during the exchange process, and utilizing store credit to retain revenue and encourage future purchases. The article also highlights the benefits of using Parcel Perform's post-purchase platform to optimize the returns process and drive revenue recovery. By implementing these strategies, businesses can transform their returns process into a revenue-generating engine, driving success during the holiday season and beyond.
Customer Experience
Supply Chain

Turning Peak Season Returns into Revenue: Strategies for E-Commerce Success

Nov 11, 2024

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