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Parcel Perform Glossary
E-commerce terminology from checkout to post-purchase.
A
API Integration
B
BFCM (Black Friday Cyber Monday)
Branded Tracking Page
C
Customer Service
Customer Retention
Carrier Integration
Cart Abandonment
Customer Lifetime Value
Cross-Border E-commerce Logistics
D
Direct-to-Consumer (DTC)
Delivery Notifications
E
Estimated Delivery Date (EDD)
F
First-Mile Delivery
L
Logistics KPIs
Logistics Reports
Last-Mile Delivery
M
Multi-Level Account Structure
Multi-Carrier Tracking
P
Parcel Spend Management
Post-Purchase Notification
Predictive Analytics
Pre-Shipment
Post-Purchase Experience
Parcel / Delivery Tracking
R
Real-Time Shipment Tracking
Return Merchandise Authorization (RMA)
Returns Management
Returns / Reverse Logistics
S
Shipping Carrier
Shipment Volume Analysis
Shipping Analytics
Shipment Consolidation
T
Third Party Logistics (3PL)
Tracking Number
Transit Time
W
WISMO / WISMR
